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![Outcome-[ContactlessEngagements]](https://spaces.cisco.com/store/wp-content/uploads/elementor/thumbs/Outcome-ContactlessEngagements-pk6766jld6fmf3n0yevcmw7yvs9pfpgwfaee7ay994.png "Outcome-[ContactlessEngagements]")
Customer Engagements
Deliver a contactless yet personalized experience in your buildings
About Customer Engagements
Why Customer Engagements?
Delivering personalized messages to today’s digital-native audience in real-time can significantly increase the relevance of communication. Create improved customer experience & send out safety notification in real-time to make your buildings safe, smart and seamless.
How does it work?
Reimagine in-person interactions in a changing business climate to deliver a contactless yet personalized experience in your buildings.
- Customer identification & acquisition
- Visitor segmentation based on at-location behavior
- Personalized & Contextual Engagement
Use Cases
- Identify people based on at-location behavior to create meaningful customer segments
- Develop contextual engagements based on location personas to increase relevance of communication
- Send multi-channel notifications to impact purchase & enhance experience in real-time
Setup requirements
You can deploy this outcome with our native apps – Engagements, Captive Portals & Location Personas (to customize communication based on people behavior)
- DNA Spaces ACT license with a fully updated location hierarchy (https://spaces.cisco.com/setupguide/location-hierarchy)
- Spaces Connector Deployment
FAQs
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Engagements
Trigger contextual multi-channel engagements based on people behavior (By Cisco Spaces)Read more -
Captive Portals
Maximize the value of the wi-fi onboarding process for your visitors (By Cisco Spaces)Read more
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