To utilize the services of Cisco Technical Assistance Center your subscription requires a support SKU. You can add this to your existing subscription for $0 charge.
For Accounts with Active Cisco DNA Spaces Subscriptions
Phone
Partners and customers with severity (priority) 1 or 2 cases, or customers covered by warranty can call either of the following TAC numbers (US only).
+1 800 553-2447
+1 408 526-7209
For more information, see this link
Contact Cisco DNA Spaces support via email, using tac@cisco.com. Provide the email address connected to your account along with your account ID, and if reporting a problem, a description of the problem.
Raise a Ticket
If you have an active Cisco DNA Spaces subscription, you can raise a ticket at this link
For All Other Accounts
All other account holders can contact Cisco DNA Spaces support at cisco-dnaspaces-support@external.cisco.com. Provide the email address connected to your account along with your account ID, and if reporting a problem, a description of the problem.
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