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Before the pandemic, many organizations were already looking into how to turn their buildings into smart buildings and their offices into smart offices. Now, the ability to accurately monitor occupancy in your workplace is even more crucial. With Cisco DNA Spaces’ real-time occupancy monitoring and management solutions, you get the data you need not only to optimize planning and efficiency but also to ensure a safe visitor experience.

Smart Occupancy Monitoring for the Workplace

The Need to Manage and Monitor Occupancy in Your Buildings

Workplaces need solutions to monitor occupancy and visitor behavior in real time these days. In terms of health and safety, live occupancy monitoring – whether you’re using Wi-Fi or thermal sensors, cameras, or other technology – helps keep the headcount below a set threshold. It also enables employees to efficiently find open workspaces and maintain social distancing. It can even help with queue management. In addition, employers and facility managers can gain the behavioral insights they need to understand how to best use or adapt a space as well as how often to clean it. 

However, it’s not easy to monitor visitors across workspaces in real time. You need to accurately count how many people entered the space, how many left, and where they are within the space. (No guessing! And unfortunately, thermal, break-beam, and radar sensors can have accuracy issues.) 

As we mentioned, it can be difficult to monitor people flow and traffic in a large space throughout the day. Even if you get an accurate count, you need to know where people are in the workplace to maintain social distancing. Who has the staff to follow other staff around – or the resources to not worry about the associated costs?

Hybrid work has made this task even more difficult. You can no longer easily estimate how many employees will be in the building on a given day. Some people may work from home some days and come to the workplace on others. This may be based on a set schedule, but that schedule may not be followed reliably. The decision to come into the office could also be based on hard-to-predict needs.  

To perform helpful occupancy analysis, you need a lot of data. You need to know which rooms are being used the most and which rooms aren’t being used at all. You need to know when people are using these spaces, too. Without someone sitting in each room to tally this information, it may seem impossible to get the data you need.

Luckily, that’s not the case. With the right technology solutions — solutions that are more accurate than cameras or video alone — you can get the real-time information you need to monitor and manage your workplace. Smart offices can be a reality.

Monitoring Occupancy Count and Visitor Behavior in Real Time

Maintaining Workplace Safety Protocols with a Dynamic Workforce

Understanding How Space In Your Workplace Is Utilized

Occupancy monitoring gives you the data you need to turn workplaces into smart offices. Sensors can measure people count in real time and monitor their density in an area, helping workplaces abide by social distancing guidance through occupancy control. You can also gain valuable insights for visitor experiences. 

In addition, occupancy data can inform staggered employee schedules and cleaning schedules, help cut costs through a better understanding of unnecessary energy consumption, validate the expense of acquiring additional space, or provide the reasoning behind a decision to save costs through downsizing.

Occupancy Data Provides Easy-to-Use Tools That Empower Operational Efficiency in every Workplace

Intelligent Occupancy Monitoring Turns Workplaces Into Smart Offices

The Education Industry Uses Occupancy Monitoring to Ensure the Safety of All Staff Members and Students

The benefits of occupancy monitoring aren’t limited to smart offices. It’s also an asset to campuses, helping to ensure a safe, healthy experience for students and staff. How? 

Campuses can monitor the density by tracking the number of wireless devices in a building and communicate safety information via real-time contextual notifications. They can increase count accuracy with visitor Wi-Fi badges for those without devices or use the Cisco DNA Spaces integration with the Meraki MV cameras. 

And with DNA Spaces’ API-rich platform, the solution is easily integrated into digital signage systems, letting visitors quickly see a building’s maximum safe capacity and current occupancy. 

Retail Businesses Can Monitor Occupancy Levels Across Different Locations

Cisco DNA Spaces empowers retail businesses to monitor occupancy levels across locations. This means they can both easily analyze the traffic across different stores and comply with occupancy thresholds on a store-specific level. 

These retail businesses can even use real-time and historical data to improve visitor experiences by anticipating and managing crowding as well as reducing wait times, sending their customers “know-before-you-go” communications with data fed into an app or API.

Smart Occupancy Monitoring – 

Don’t Just Take Our Word for It

“Cisco DNA Spaces has delivered exactly what it promised: compliance with physical distancing rules that help keep patients and healthcare professionals safe.” 


UMC Utrecht Hospital

“We are able to leverage our existing investments to quickly create a safer environment based on real-time, data-driven decisions.”  

Director of Network

San Jose State University


A Better, Safer Patient Experience with Cisco DNA Spaces at UMC Utrecht

View the case study


Digital Transformation with Cisco DNA Spaces at San Jose State University

View the case study

More than 1,200 customers use native and partner apps from our cloud dashboard across 150 countries and 146,000 locations, driving better outcomes on their wireless network. Leveraging the real-time occupancy monitoring and management solutions powered by Cisco DNA Spaces, offices, campuses, retail businesses, hospitals and other industries now have the data they need to optimize their spaces and ensure safe visitor experiences. 

But don’t just take our word for it. See what our customers have to say.

Turn on Cisco DNA Spaces and immediately roll out a density monitoring tool that triggers real-time alerts. Set density and occupancy thresholds to drive safety and compliance. Integrate with Cisco Meraki Cameras for even higher degree of accuracy.

Smart Occupancy Monitoring with Cisco DNA Spaces Delivers Tools to Make Your Workplace Safe, Smart, and Secure

Gain Accurate Indoor Location Positioning

Monitor and Optimize Space Utilization in Real Time

Monitor occupancy across locations on a single cloud dashboard. Measure people count and behavior in real time with the Right Now app, which is available with Cisco DNA Spaces. Notify stakeholders via real-time alerts so they can make data-driven decisions. 

Improve and Scale Operational Efficiency

Get the information you need to make business more efficient, from planning to proactively informing workers if a space is close to capacity – all with an open platform that scales easily and sits at the nexus of a broad partner ecosystem.

Smart occupancy monitoring solutions empower efficiency and safety in many ways, from workplaces using occupancy monitoring data to make better use of their physical spaces to hospitals setting density thresholds to enable automatic safety measures for patients and visitors. 

Here are just a few use cases that show how different industries benefit from turning their spaces into smart buildings. 

Hospitals Maintain Patient Safety with Cloud-Based Occupancy Monitoring and Density Thresholds 

Hospitals have their patient health top of mind. This includes compliance with social distancing rules that help keep patients and healthcare professionals safe. With Cisco DNA Spaces’ smart occupancy monitoring technology, hospitals can enable automatic safety compliance and social distancing guidance. 

They can not only monitor how many devices are on the network and show an at-a-glance view of current occupancy, they can also send out automatic alerts to the facilities management team to address the situation when thresholds are exceeded.

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